At Sage, our business is making your business better. To help you maximize your software investment, you’ll want to ensure you always have the latest upgrades and updates to your software as well as access to support to help you get the most out of your solution. Our ClientCare plan ensures you have all of the above. Plus, our Customer Support Center provides easy-to-use self-service tools, technical documentation, and other valuable resources to assist you in finding answers quickly.
Sage PFW ClientCare
The Sage PFW ClientCare plan provides more than support and assurance for times when you need a software expert. With a current ClientCare plan, you receive automatic updates and upgrades when they become available, the option to acquire new modules as your business grows, unlimited access to our support team, and a wide variety of training options.
Of particular pride is our Telephone Support Team. Rather than one global call center, Sage has established centers in every market in which we operate with support representatives focusing exclusively on Sage PFW. It's just one of the many ways we provide our customers with a higher standard of service.
Sage Online
Sage Online is a Web-based technical resource, available 24/7, providing full access to the same troubleshooting and support knowledgebase that Sage technical analysts use. You can get product fixes, support documents, troubleshooting templates, user manuals, installation guides, and year-end tips, as well as technical bulletins for Sage PFW. Current Sage PFW customers: Log on now to Sage Online support site (requires a username and password) to access the Knowledgebase. Easily search this support resource for your specific product question, category, or keywords. And that’s only the beginning.
Customer Referral and Reference Program
Nothing compares to the credibility that Sage customers can provide when discussing business successes with their peers. If you know someone who can benefit from using a Sage product, help us spread the word! Take part in either of two programs and earn rewards for yourself.
Customer Logon
Current Sage PFW customers: Log on now to Sage Online support site (requires a username and password).